Supplier Performance Management (SPM) Administration and Use
Emptoris Education Services – Core Course Description
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Supplier Performance Management (SPM) Administration and Use
This full-day session provides hands-on instruction on managing supplier performance using Emptoris SPM. After completing this course, students should know how to:
- Describe SPM and the SPM Application features
- Create and Edit Key Performance Indicators (KPIs), Scorecards
- Manage Performance through events such as RFIs and Buyer Surveys
- Monitor Supplier performance using reports and the Emptoris Portal
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