SAN
FRANSISCO ,Calif., Booth #104 at eB2B Conference, September 18,
2000 - Emptoris, Inc., the leading provider of dynamic B2B
e-commerce solutions for net market makers and Global 5000 companies,
today announced that it has entered into a relationship with E.piphany,
(Nasdaq: EPNY), the leading provider of intelligent customer interaction
software. As a result of the agreement, the companies will combine
Emptoris' ePASS™ with the E.piphany E.5 system to allow B2B
e-markets to easily implement a complete e-commerce platform that
encompasses web-based strategic sourcing and advanced CRM capabilities.
ePASS is an optimized request for quotes (RFQ) management and
decision support software solution. The E.piphany E.5 system provides
net market makers with a single view of buyers, suppliers, and
a comprehensive view of the marketplace.
"The combination of the Emptoris and E.piphany solutions
offers the unique ability to deploy B2B marketplaces that enable
buyers to make the best purchasing decisions possible while providing
net market makers with both insight into marketplace activity
and solutions to take action to increase transactions within the
marketplace," said Tim Guleri, vice chairman and EVP of and Business
Development for E.piphany. "This partnership creates a win-win
solution that addresses the sophisticated needs of net market
makers and their customers-buyers and suppliers."
Through e-marketing, analytic, real-time personalization and customer
care capabilities, net market makers using E.piphany E.5 are able
to build market liquidity by accelerating the buyer and seller
development cycle, providing next generation customer care and
promoting member loyalty. The incorporation of E.piphany E.5 into
an exchange infrastructure creates new opportunities to make marketing
and information services available through net markets, empowering
suppliers in the marketplace and increasing the informative value
of the marketplace for buyers. By integrating with ePASS, Emptoris'
Web-based solution, which enables buyers and suppliers to conduct
sophisticated strategic sourcing and manage complex request for
quote (RFQ) activities online, Epiphany is able to offer net markets
an even more complete view of its customers by incorporating information
about the preferences of buyers and suppliers using the ePASS
system. This information can then be used to perform a wide range
of CRM initiatives, such as personalized e-mail campaigns and
one-to-one customer care, enabling net market makers to better
manage their relationships with their customers.
"In order for net markets to survive in today's competitive
B2B landscape, they need value-added differentiators, such as
CRM and strategic sourcing," said Avner Schneur, president and
CEO of Emptoris. "Emptoris benefits net market makers by increasing
transaction volume and liquidity, and building collaborative buyer/supplier
relationships. E.piphany E.5 enables net market makers to build
one-to-one relationships with its buyers and suppliers using innovative
CRM solutions. Through this partnership, Emptoris and E.piphany
are providing net market makers with a comprehensive B2B transaction
and communications platform."
About E.piphany
E.piphany is the leading provider of intelligent customer interaction
software for the Customer Economy. By providing an integrated
suite of software solutions, E.piphany E.5 blends web-based analytic
and operational CRM to unify all inbound and outbound marketing,
sales and service customer interactions. E.piphany E.5 enables
a single, enterprise-wide view of each customer to help global
businesses better understand and proactively serve customers in
real time. With worldwide headquarters in San Mateo, California,
E.piphany has regional operations and offices throughout the U.S.,
Europe and Asia Pacific.
About Emptoris,
Inc.
Emptoris, Inc. is the leader in dynamic B2B e-commerce solutions
for net market makers and Global 5000 companies. By implementing
ePASS, Emptoris' advanced, web-based procurement solution, e-markets
can increase transaction volume by meeting the complex strategic
sourcing needs of buying and selling professionals and empower
them to make the best online trading decisions. ePASS' customizable
business rules, intelligent workflow and advanced decision support
technology allow Emptoris' partners and customers to rapidly deploy
industry specific e-marketplace solutions, build collaborative
buyer-seller relationships and quickly optimize multifaceted purchasing
decisions. Emptoris is a privately held company and is an Internet
Capital Group (Nasdaq: ICGE) Partner Company. The company is headquartered
in Burlington, Massachusetts. For additional information, please
visit www.emptoris.com.
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