Tom Davenport

Tom Davenport Voted the third leading business-strategy analyst in Optimize Magazine, Thomas Davenport is a world-renowned thought-leader who has helped hundreds of companies revitalize their management practices. He combines his interests in business, research, and academia as the President’s Distinguished Professor in Management and Information Technology at Babson College. Tom earned a Ph.D. from Harvard University in social science and has taught at the Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business, and the University of Texas at Austin. He has also directed research centers at Accenture, McKinsey & Company, Ernst & Young, and CSC.

Tom’s Competing on Analytics idea was recently named by Harvard Business Review as one of the twelve most important management ideas of the past decade and the related article was named one of the ten must read articles in HBR’s 75 year history. Published in February 2010, Tom’s related book, Analytics at Work: Smarter Decisions, Better Results, was named one of the top fifteen must reads for 2010 by CIO Insight.

In the Spring of 2008, Tom received two impressive honors. CIO Insight named his Competing on Analytics book one of the all-time “Top 15 Most Groundbreaking Management Books” and Ziff Davis once again included him as one of only four IT management thought leaders on their “100 Most Influential People in IT” list. Tom has been named one of 10 "Masters of the New Economy" by CIO Magazine, one of 25 "E-Business Gurus" by Darwin, one of the most trusted consultants by Optimize Magazine, and one of the top 25 consultants in the world by Consulting Magazine. More information on Tom Davenport is available here, http://leadingthoughts.com/talent/davenport.php.

Susan Lasecki-Coiro

Anglo American

Susan Lasecki-Coiro is the Head of Global Supply Chain Strategy and Performance at Anglo American. Susan is responsible for leading Anglo’s Supply Chain Transformation and is chartered with delivering $1 Billion of value by the end of 2011. Anglo American’s Supply Chain Transformation includes an organizational change from decentralization to centralization, the application of Strategic Category Management, a formal Supplier Relationship Management program, and a strong governance process. The transformation is enabled by significant capability development and the deployment of common and leading processes and systems.

Prior to joining Anglo American, Susan worked for BP where she held numerous high profile positions in procurement, supply chain, systems and marketing. She has successfully delivered a number of transformational projects and has over 20 years of global professional experience managing teams on all continents across several industries. Susan resides in Johannesburg, South Africa. She has an MBA and a Bachelor’s degree in Industrial Engineering and Operations Research as well as Business Administration.

Oliver Lawrenz

Group Vice President for SCM Technologies and Processes
ABB

Oliver Lawrenz is the Group Vice President for SCM Technologies and Processes in ABB, located in ABB´s headquarter in Zurich. Oliver Lawrenz reports to the CPO and is in charge of global procurement processes and applications. In 1995, Oliver Lawrenz finished his studies of management science, computer science and psychology in Bamberg, Germany. Oliver worked as an SAP and SCM consultant for international corporations in various industries for more than 10 years. From 2005 onwards Oliver Lawrenz worked in various functions of corporate purchasing for various international corporations. Oliver Lawrenz is 43 years old, married and has three children. Oliver Lawrenz is author of several books and publications in the field of eprocurement and supply chain management.

Robin B. Shahani

Senior Vice President, Global Business Services
and Chief Procurement Officer
American Express Company

Robin B. Shahani Robin Shahani joined American Express as Senior Vice President and Chief Procurement Officer in April 2010. In this role, Robin is responsible for all procurement, expense management, and central supplier management activities and staff on a global basis, and is in the process of leading a major transformation of the function. As a member of the Global Business Services Leadership Team, he is also directly involved in developing shared services at the Company.

Prior to joining Amex, Robin worked at Citigroup as Executive Vice President, Chief Administrative Officer, and Global Head of Strategy and Planning for Citi Shared Services (CSS), with oversight of thousands of staff worldwide in key aspects of finance and risk reporting, human resources, procurement, accounts payable, anti-money laundering, and general services operations, as well as right placement (location strategy). In September 2009, Robin was further named Citigroup's Global Co-Head of Procurement.

Previously, Robin held various senior positions at EquaTerra (now KPMG), Deutsche Bank, and Silver Oak Solutions (now CGI), which he founded in 1999. Robin began his career as a consultant at Mitchell Madison Group, a Summer Analyst at Morgan Stanley and H.C. Wainwright Economics, and an Intern for U.S. Congressman Joseph P. Kennedy II.

Robin graduated from Harvard University with a Bachelor of Arts in History. He has been based in New York and London for most of his career, but has also worked across Continental Europe and Asia. Robin resides in Manhattan and is involved in a range of youth-related charitable causes, such as serving on the board of directors for Asian Professional Extension (APEX) New York, as an advisor to a new charter school, Central Queens Academy, and as co-chair of the Children's Health Fund's 2011 annual gala.

FEATURED SPEAKERS

Zach Barber

Zach Barber is a manager within the Sourcing Systems and Operations function at Cardinal Health, the leading provider of products and services to the healthcare industry. His primary responsibilities include supporting capabilities around spend analytics, contract management, eSourcing and supplier performance management. In addition, he has primary responsibility for Cardinal Health’s governance framework around the way in which Cardinal Health procures goods and services. He has experience in areas critical to the success of category management, sourcing and procurement, including project and process management.

Prior to joining Cardinal Health, Barber held general management positions with the Marcus Corporation. He is a graduate of Capital University, with a Bachelor's degree in Political Science and Economics and he has an MBA from Franklin University with a focus in Finance.

Bridget Bilodeau

Bridget Bilodeau is the Commercial Contracting Program Manager for GE Healthcare, provider of transformational medical technologies and services that are shaping a new age of patient care. As a member of the Finance organization, she is responsible for partnering with the Commercial, Legal, Finance, Controllership and Risk functions to deploy an electronic lifecycle contract management system globally.

Bridget has worked in GE Healthcare for 12 years. Previously, she was the IT Controller & Quality Leader for Global IT, responsible for Sarbanes-Oxley compliance and computer systems validation. Bridget began her career at GE in 1995 at GE Plastics in Pittsfield, Massachusetts where she gained experience in leading IT projects. She then joined the GE Corporate Audit Staff and performed financial audits in various GE businesses around the world. In 1999, she joined GE Healthcare and became a certified Six Sigma Black Belt. After 3 years supporting IT infrastructure, Bridget was promoted to IT Manager - Finance where she led teams responsible for the global deployment and support of financial systems, including Oracle Accounts Payable, Intercompany Billing System and Cognos.

She received a Bachelor of Science degree from Rensselaer Polytechnic Institute with a concentration in Management Systems. She resides in a suburb of Milwaukee, Wisconsin.

Robert B. Bowen

Robert Bowen is the Global e-Sourcing Procurement Coordinator at Alcatel-Lucent responsible for coordinating e-Sourcing for $3.6 billion in annual procurement spend, developing e-Sourcing best practices, and training the global procurement team. Mr. Bowen has been with Alcatel-Lucent for ten years.

Mr. Bowen holds a Ph.D in Engineering from the University of Notre Dame; an M.S. Engineering from University of Illinois and a B.S. Engineering with Distinction from the Pennsylvania State University.

Phillip Duncan

Phillip Duncan is Chief Procurement Officer of Novartis, responsible for leading Novartis sourcing functions and global sourcing strategies worldwide across all Novartis divisions.

Prior to this role he was Vice President Procurement for the H J Heinz corporation responsible for the procurement of all direct and indirect materials and services for the European region. Previously he has held several senior procurement positions within both Heinz and Whitbread PLC. Phillip has experience of working in many counties and has lived in Italy and Switzerland as well as his native UK.

He is a Business Studies graduate from Leeds Metropolitan University and has an MBA from the University of Leicester, UK. He is also a member of the Chartered Institute of Purchasing of Supply.

Patrick Eckhert

Patrick Eckhert is a director of Indirect Procurement for Cardinal Health, the leading provider of products and services to the healthcare industry. His primary responsibilities include the management of Cardinal Health's sourcing and system operations function that supports the following capabilities: spend analytics, contract management, eSourcing, supplier performance management and procurement. In addition, he has primary responsibility for Cardinal Health Global Travel program. He has a wealth of experience in areas critical to the success of strategic sourcing and procurement, including finance and information technology, as well as project and process management.

Prior to joining Cardinal Health, Eckhert held management positions in information technology and finance departments of companies including Chase, Qwest Communications, Verizon Wireless, AT&T, and Sarcom. He holds several project management and technology-related certifications, and is a graduate of Wittenberg University, with a Bachelor's degree in Business Administration and Economics.

Wayne Evans

Wayne S. Evans is currently the Sr. Vice President of Procurement for the Americas at DHL, the global market leader of the international express and logistics industry. His current responsibilities include the procurement of more than $1.5 billion of goods and services across the Americas. His career in procurement spans more than 20 years in which he has held senior level procurement positions at Lockheed Martin, Unisys, CBS and Accenture.

Jon Good

Jon Good is serving as the Interim Director of Solutions and Risk Management (SRM), the organization that enables HP Global Procurement to achieve its value proposition by optimizing and driving efficiency across the end-to-end procurement environment. Jon also serves as Director of ES Transformation. In this role, Jon leads large-scale transformation programs and procurement improvement initiatives focused on HP's Enterprise Services business group.

Previously, Jon led the Mergers, Acquisitions, Divestitures and Outsourcing (MADO) team for HP Global Procurement, and led the EDS and 3Com integration efforts. Prior to HP, Jon's career includes strategic procurement consulting with Accenture and CapGemini, supply chain software with Manugistics and Aspect Development (acquired by i2 Technologies), and offshore business process outsourcing with Symphony Services.

Jon holds a Bachelor of Science degree in Math and Economics from Saint Olaf College, and a Master of Management degree in Operations from the Kellogg Graduate School of Management at Northwestern University. He lives in the Dallas area with his wife and two daughters.

Maurice Greene

Maurice Greene has over 15 years of help desk and customer service experience. Currently, he has overall responsibility for managing the telecom expense management (TEM) vendor contract for Fannie Mae. Maurice has implemented many projects related to the various features and benefits the TEM solution brings. He also has financial responsibility for all costs associated with the TEM solution, including the per user cost allocations back to their requisite cost centers and vendor billing.

Maurice has been involved with all aspects of the TEM solution, including implementation, contract review, SLA review and remediation, Auditing of vendor billing, and mobile device management (MDM).

Martyn Hilton

Martyn Hilton has over 30 years of experience working in all aspects of procurement from buying through systems management for Nortel Networks. He has spent the last five years implementing and managing the Emptoris e-Souring and Contract Management Systems for Nortel Networks globally. Nortel conducted almost $1Bn of sourcing events over four years using both forward and reverse auctions. Nortel’s Contract Management Systems contained over 20,000 purchase and sales agreements including many created using regional, product specific, and global templates. Nortel extensively utilized their Emptoris systems during the divestiture of their product lines and the sale of surplus equipment.

Marc Hochman

Marc Hochman is Vice President of A.T. Kearney Procurement & Analytic Solutions and a Partner with A.T. Kearney. He has nearly 25 years of strategic sourcing experience, with specialized capabilities in chemicals and energy. Prior to A.T. Kearney, Marc held several leadership positions with American Cyanamid Company, most recently as Director of Purchasing for Chemicals and Energy, and at Air Products & Chemicals, Inc., where he served in a number of functions including procurement of chemicals and energy, finance, applied research & development, and cost engineering. He is a frequent contributor to Supply Chain Management Review's Spotlight on Supply Management editorial column and. Marc holds a BS in Chemical Engineering from Purdue University, as well as an MBA from its Krannert Graduate School of Management.

Rob Ingalls

Rob is currently Senior Manager of Telecommunications at Sodexo USA, the leading provider of food and facilities management in the USA. Sodexo offers innovative outsourcing solutions in food service, housekeeping, grounds keeping, plant operations and maintenance, asset management, and laundry services to more than 6,000 corporations, health care, long term care and retirement centers, schools, college campuses, military and remote sites in North America.

David Lane

David Lane is the Sourcing Director at Rent-A-Center; headquarter in Plano, Texas, responsible for managing the procurement of $600M indirect goods and services for the $3B company. He leads a sourcing group of category managers and analysts, utilizing disciplined strategic sourcing processes and strategic category management to get products and services at the best value and lowest total cost. Prior to joining Rent-A-Center, David worked in sourcing positions at several companies, including, HP, EDS, and Lennox International. David has a BBA in Accounting from University of Iowa. His background also includes accounting positions for Union Pacific Railroad and Overnite Transportation.

Kevin McCafferty

Kevin McCafferty is currently the Chief Procurement Officer of Qantas Airways Limited in Australia, a role which he took over in September 2010. Prior to his role at Qantas, Kevin was the General Manager, Strategic Procurement and Supply for RailCorp NSW, the state rail authority for New South Wales and was responsible for transforming the procurement function at RailCorp, addressing some hard-hitting issues such as perceived systemic corruption within the organisation, an entrenched, traditional, heavy engineering culture, significant cost constraints across the supply base and conflicting priorities between the central government functions and the agencies. Kevin was awarded the CIPS Leadership Award by the Chartered Institute of Purchasing and Supply at its annual awards in November 2010, and has recently become a Fellow of the Institute.

Kevin has lived in Australia for 7 years, settling with his family of 4 children in a village called Woonona, approximately 50 miles, south of Sydney, but originally hails from Stirling in Scotland – which, for those movie buffs, is the area of Scotland where Braveheart was set.

Kevin has over 16 years experience in procurement, and in a career spanning 29 years, has spent 18 of these in a variety of public sector roles, and 11 in private sector and consulting role.

Cathleen McPhail

Cathleen McPhail is Director of Provider Network Development and Contracting for Blue Care Network. In this role she is responsible for developing and executing strategies to obtain or enhance provider networks for all HMO products including commercial, Medicaid and Medicare Advantage networks. She is also responsible for contracting statewide ancillary providers, behavioral health providers and exclusive vendors (lab, transportation). McPhail also manages the physician incentive program that rewards primary care physicians based on clinical and patient satisfaction performance measures. She is responsible for contract infrastructure support and oversees the BCN web-based provider directories.

Cathleen has worked in managed care for more than 20 years and has a diverse management background. She began her career at Kaiser Permanente Medical Group in Southern California where she managed the Internal Medicine Department including cardiac and gastrointestinal diagnostic lab services. She was promoted to negotiate all provider contracts for the Orange County service area and also assumed responsibility for insurance billing activities which generated over $10 million revenue annually. Upon relocating back to Michigan, she worked for Allegiance PHO affiliated with St. Joseph Mercy Health System and Huron Valley Physicians Association supporting their managed care operations prior to joining BCN in 1999.

She received a Bachelor of Arts degree with distinction honors and a Master of Health Services Administration from the University of Michigan.

Cathleen is actively involved in several organizations, including MACRHL women’s hockey league, Ann Arbor Public School District, and Meals on Wheels through Bridging Communities. She is married and has two children.

Leslie Morgan

Leslie Morgan works for McKesson as a Director of Contract Compliance. She started with McKesson in 2001 and has focused on contract management across all sales segments. Prior to joining McKesson, Ms. Morgan worked in Audit and Sales in the banking, mortgage and telecommunication industries. Ms. Morgan received her Bachelor of Science in Accounting and Marketing from Oklahoma State University.

David Perla

David Perla is a recognized pioneer and thought leader in the legal outsourcing industry, and the co-founder and co-CEO of Pangea3. Founded in 2004, Pangea3 is the industry-leading legal outsourcing company with over 600 employees globally, most notably in India and the United States. Pangea3 provides innovative global legal solutions to Fortune 1000 corporations, in-house counsel and law firms, and has received numerous accolades and industry awards. As co-CEO, David oversees Pangea3's U.S. business operations and manages all sales, marketing, and client relationships for the company on a global basis, ensuring that Pangea3 fulfills its commitment to be a trusted advisor in legal outsourcing to its prestigious clients.

A business affairs executive and a corporate transactional and operational expert, as well as a seasoned corporate lawyer, David was until 2004 the Vice President - Business & Legal Affairs for Monster, the leading global online careers property. At Monster, David oversaw all corporate transactions, including mergers and acquisitions, strategic alliances, partnerships and investments. Prior to joining Monster Worldwide, David spent five years as a corporate and transactional lawyer at Katten Muchin Rosenman, a prestigious national law firm.

David speaks frequently and is quoted widely on legal innovation, outsourcing and offshoring. He has been featured in segments and articles in numerous media outlets, including Inside Counsel, the National Law Journal, the New York Law Journal, Bloomberg, Crain's, Inc. Magazine, Fox Business News, The American Lawyer, and Chief Executive Magazine.

David graduated cum laude from the University of Pennsylvania and earned his law degree from the University of Pennsylvania, where he was the winner of the school's Keedy Cup Moot Court Competition. David is a member of the New York and Massachusetts Bars.

Rocky Perkins

Rocky Perkins has spent 32 years in the field of communications with Class I railroad Norfolk Southern Corporation. His experiences include field services management with more than 92 employees covering four states, as well as management of Norfolk Southern's vast microwave system and management of the communications engineering group. Rocky has spent the last six years in the IT department heading up both wireline and wireless telecom contracts and management. He resides in the Atlanta, Georgia area, and his hobbies include golf and traveling to watch his daughter play collegiate soccer.

Jill Torok

Jill Torok is Manager of Provider Affiliation for Blue Care Network of Michigan. In this role she is responsible for coordinating with legal staff to maintain contracts in the electronic contract management system. She is also responsible for contracting with physician groups, streamlining the contract affiliation process and ensuring contracted providers are reflected accurately in multiple systems from a loading and claims payment perspective. Torok has managed multiple re-contracting and expansion projects and maintains the department's policies and procedures.

Torok has worked in managed care for 12 years. She began her career at CHA HMO, Inc. in Lexington, Kentucky where she gained experience in the Medical Management Department and Strategic Projects. She then took a position as a Network Development Specialist with Bluegrass Family Health, also an HMO in Lexington, KY. She was promoted to Provider Relations Supervisor and assumed responsibility for the Provider Representatives and the production of provider directories and provider newsletters. Upon relocating back to Michigan, she worked briefly for Ford Motor Company as a Healthcare Buyer, but quickly returned to the Managed Care environment and accepted her current position at BCN in 2003.

She received a Bachelor of Science degree from the University of Maryland and a Master of Health Administration from the University of Kentucky.

John Wallace

John Wallace is manager of the Global Applications Team for HP’s Global Procurement (GP) organization. GP manages >$20B annual spend in non-production goods and services, and much of this is enabled via the processes & technologies managed within the Global Applications Team. John’s team consists of Product, Process and Project Managers who are based in locations around the world. One of the core applications John’s team manages is the SmartLabor application which manages HP’s Global Agency Contractor Program. John has been involved in managing teams responsible for Services Procurement Applications for 6 years.

Prior to joining HP in 2008, John was a manager within EDS’ Supply Chain Management organization. John established and managed the Technology, Process and Quality groups at EDS and spent 10 years in Global Supply Chain managing global groups such as Contracts, Sourcing, Technology, Category and Process. Prior to that, John spent 10 years holding many leadership positions with the EDS Information Technology groups in the areas of Midrange and Mainframe computing as well as leading areas in the EDS Network Operations Group. John holds a Bachelor of Science from the University of Southern Indiana. He enjoys traveling, both for business and for pleasure, coaching his 3 children in many sports and playing golf when possible. However, home for John is Allen, Texas, USA.

Maryann Wiertel

Wiertel & Associates Consulting Inc.
Business and Service Management
Telecom Expense Management

Maryann Wiertel has spent her entire Telecommunications Expense Management (TEM) career within the banking industry. She joined Canadian Imperial Bank of Commerce (CIBC) in 1992 as a Manager within the Banking Information Technology group. Her main accountabilities were the monthly processing and alignment of IT internal costs to the internal lines of business within the bank.

In 1998, Maryann moved to the back office processing areas to set-up the internal cost recovery practices for newly formed subsidiaries of the bank. In 2003, she moved to the Telecom Business Management group to build both the processes and tools to support the Telecom Expense Management (TEM) team. In July 2009, Maryann retired from CIBC and is now working for her own consulting firm, Wiertel & Associates Consulting Inc. where she just completed another end-to-end TEM process implementation at a second large Canadian bank.

EMPTORIS SPEAKERS

Lalitha Balasubramhanya

Lalitha Balasubramhanya is a Director, Product Management at Emptoris and is currently managing Emptoris Contract Management product. In the past she has managed Services Procurement, Sourcing, and integration across the products. Before joining Emptoris Lalitha worked as a product manager at i2 Technologies. She has a PhD in Chemical Engineering from Purdue University and a B. Tech from Indian Institute of Technology, Chennai, India.

Martin Berr-Sorokin

Martin Berr-Sorokin is Senior Vice President and General Manager of Supplier Lifecycle Management at Emptoris, responsible for overseeing the development and implementations for the industry's leading solution. Prior to joining Emptoris, Berr-Sorokin was the CEO and founder of Xcitec, a leading supplier management software company which was acquired by Emptoris. Prior to founding Xcitec, he spent the majority of his career with Siemens Corporation in a variety of roles. Initially responsible for coordinating corporate-wide procurement of software licensing and software development services, he then founded and directed the Siemens International Procurement Office in Prague to open up new purchasing markets in Eastern Europe and to support global sourcing activities. Berr-Sorokin later managed the conception, development and company-wide implementation of IT systems for strategic purchasing at Siemens Germany. Berr-Sorokin studied at Rutgers State University in New Jersey and received his degree in Industrial Engineering from the Munich University of Applied Sciences.

Rich Breese

As a Senior Managing Consultant within the Consulting Services Team, Rich is responsible for managing full suite implementations and advanced sourcing consulting services for our largest clients. He has managed Full suite Implementations, directed advanced Strategic Sourcing initiatives, and opportunity assessments/spend analysis and spend implementations. Prior to joining Emptoris, Rich held strategic sourcing consulting and solution roles for QP Group, Ariba, and Dun & Bradstreet. His 15-year career spans many industries, but he has gained significant expertise in the US Government (US Postal Service, US Mint), Pharmaceutical (Novartis, GlaxoSmithKline, Pfizer), and Telecom (T-Mobile, Cable & Wireless) industries. Rich has a Masters in Business Administration from St. Bonaventure University and a Bachelors of Science from Missouri Valley College, and was a speaker at 2011 ISM conference.

Aditya Burman

Aditya Burman works for Emptoris as the Product Manager for the Services Procurement product. His current responsibilities include the long-term strategy and evolution of the product by focusing on customer needs and market demands. Prior to taking on this role in May 2011, he worked on the Engineering team focusing on delivering maintenance releases and special initiatives for product evolution. Aditya joined Emptoris as part of the Click Commerce acquisition where he served as the Technical Manager for the Engineering Team. Prior to joining Emptoris, he worked for Deloitte Consulting and American Management Systems (now C.G.I) on a number of public sector projects. Aditya received his Bachelor of Science degree in Computer Science from Tulane University, New Orleans and is currently pursuing a Master of Business Administration degree part-time from the University of Chicago, Booth School of Business.

Vijay Chougule

Vijay joined Emptoris team in June 2010 as an Associate Product Manager. He is currently Product managing the Spend Analyzer solution. Prior to Emptoris he was associated with Entercoms as a Product Manager where he has lead the product and solution offerings in the after-market domain. He comes from an engineering background where he was involved in developing CRM solutions on PDA’s. Vijay holds an M.Tech in Civil Engineering from Indian Institute of Technology, Delhi, India.

Sean Correll

Sean has worked directly with hundreds of clients to deliver solutions to their supply management organizations. He provides guidance during all phases of the sourcing lifecycle, manages the strategic direction of projects, and helps ensure that clients are effectively using the Emptoris Spend, Sourcing, and Contracts Solutions. Prior to joining Emptoris, Sean was a manager in the Financial Services industry at Accenture. During his tenure at Accenture, Sean was on the team responsible for sourcing the hardware, software, and associated services required to convert over 1500 bank branches in the largest US bank merger to date. Prior to joining Accenture, Sean was a Lieutenant in the US Navy. Sean has a Bachelor of Science Degree from Vanderbilt University and a Masters in Business Administration from San Diego State University.

Bill DeMartino

Bill DeMartino is the Director of Supply Management Solutions for Emptoris. Bill has helped pioneer and advance the development and implementation of supply management solutions at leading Global 2000 companies and has been recognized as an industry leader and as a 2007 "Pro-to-Know" by Supply and Demand Chain magazine. Most recently, Bill has been instrumental in the creation and go-to-market of Emptoris' Supplier Lifecycle Management solutions. Bill was previously Vice President of Product Management at Zeborg, the spend analysis solution company which was acquired by Emptoris. Prior to Zeborg Bill worked in a number of roles including as an independent consultant to both large corporations and ISVs in the development of eBusiness and software product strategy, as leader of the Product Management team at ec cubed, at Cambridge Technology Partners as a Regional Technical Director and at Zamba solutions where he established the enterprise applications company's East Coast offices. Bill's early career was spent as a developer with IBM working on graphics applications.

Craig Doud

Craig Doud is the Vice President of Customer Loyalty at Emptoris. Responsible for ensuring that customers are getting maximum value from their use of an Emptoris solution, Mr. Doud's role encompasses assisting customers with building business cases, establishing measures of success, and communicating value achievements. For the past 20+ years Craig has assumed many roles in company operations and consulting and has been focused on designing, implementing and tuning business performance improvements. Craig holds a Bachelor of Science in Mechanical Engineering from Cal-State Fullerton and Master of Science in Operations Research from University of Texas, Austin.

Greg Iaquinto

At Emptoris Greg is responsible for the suite product vision, development and execution of new products across various market segments. Over 15 years of enterprise software experience working with customers and prospects in engineering and supply chain management organizations of several fortune 100 and 500 companies. Prior to working at Emptoris, Greg has worked in the PLM arena as the Director of Product Management at PTC and Sr. Business Consultant at Agile software, i2 and Aspect Development. As a business consultant Greg was responsible for conducting strategic value assessments and providing best practice workshops that have helped many supply chain organizations identify voids in their business processes and disconnect within their enterprises systems. As a marketing professional Greg has been able to leverage that domain experience to develop solutions that help companies achieve their business goals.

Bob Jamison

Bob Jamison works for Emptoris as a Senior Director of Product Management. He started with Emptoris in 2001 and has focused on Supply & Contract Management across many industries and usages including procurement, revenue, healthcare and intellectual property relationships. Prior to joining Emptoris, Bob worked on strategic sourcing and eProcurement systems with various Fortune 500 companies. Bob received his Bachelor of Science in Computer Science with Honors from California Polytechnic University, San Luis Obispo.

Walter Krupinski

Walter Krupinski recently joined the Emptoris team in April 2010 as Product Manager. His current responsibilities and focus are on the Emptoris Suite solution. Prior to joining Emptoris, Mr. Krupinski held leadership positions in Product Management, and was the subject-matter expert for the multi-tenant Sourcing implementation at Agentrics for 5 years. He has worked with several of the largest global retailers (Carrefour, Metro, Sainsbury's) driving adoption and strategy in the supply chain industry. Walter holds a degree in Electronic Engineering, with a background consisting of Business Analysis and Quality Assurance.

Hector Nevarez

Hector currently serves as Vice President of Product Management for Emptoris’ Telecom Expense Management (TEM) product line and is responsible for overall TEM solutions strategy and product direction. Hector joined Emptoris as part of the Rivermine acquisition where he served as Vice President of Product Marketing and Product Management.

Before Emptoris, he served as Director of Product Strategy for MRO software. In this capacity, Hector was responsible for the IT Asset Management and IT Service Management offers as part of the company’s overall Strategic Asset Management (‘SAM’) Maximo offering. He joined MRO when MainControl was acquired by MRO in 2001 where he served as the VP of Product Marketing and Management.

Prior to MainControl, Hector spent over 10 years at CEXEC where he served as Sr. Program Manager on various Federal Aviation Administration and US Department of State government contracts. While at CEXEC, Hector managed IDIQ programs covering product definition, product development, solutions deployment, and command/control/communications for civilian systems.

Hector is fluent in English and Spanish and holds a Bachelor of Science degree in Electrical Engineering from George Mason University and a Masters degree in Engineering Administration from George Washington University.

Jeff Robbins

Jeff Robbins is the Senior Director of Product Management for Sourcing. He started with Emptoris in 2000 and is currently focused on Sourcing and Supplier Risk Analysis. Jeff has had many roles in Emptoris from Engagement Manager concentrating on sourcing engagements to a Program Manager. Prior to joining Emptoris, Jeff worked for 12 years in various software development companies. Jeff received his Bachelor of Science in Business Administration from The University of Vermont.

Oliver Sabitsana

Oliver Sabitsana has been a member of Emptoris Professional Services over the past four years. He is primarily focused on implementing Contracts Management for various clients. Prior to joining Emptoris, Oliver was a manager for a large consulting company where he worked on large scale ERP implementations for the Chemicals industry. Oliver is a MBA, a PMP and a Six Sigma Black Belt.

Heiko Schwarz

Heiko Schwarz is Director Sales Supplier Lifecycle Management at Emptoris. Heiko joined Xcitec (since acquired by Emptoris) in 2005 and was initially responsible for increasing the customer base by focusing on top 100 companies in Germany, Austria and Switzerland. More recently he has been responsible for a broader regional scope including Belgium, Luxembourg, Netherlands and UK. Heiko has gained significant experience in supplier lifecycle solutions at almost 40 customers such as MERCK, Vodafone, ZF Friedrichshafen and Bosch Siemens Haushaltsgeräte. His initial professional experience was at Deutsche Bank. He earned his degree in Financial Services (Bachelor of Arts / B.A.) at the Baden-Württemberg Cooperative State University.

Kathy Dunaye Smith

Kathy Dunaye Smith is a Director of Product Management at Emptoris and is responsible for supporting the full lifecycle strategy for the Emptoris Rivermine Telecom Expense Management solution. Kathy joined Emptoris through the acquisition of Rivermine and has been with the Rivermine organization for over six years. Prior to Emptoris Rivermine, Kathy had over 16 years of experience working within IT at several telecom companies. Her experience in both the software and telecom industries has enabled Kathy to understand first-hand the telecommunications pain points that customers face when managing telecom assets and help drive successful product strategies to address customers’ challenges.

Before Emptoris Rivermine, Kathy was an IT Manager for Network and Provisioning Systems at Sprint Nextel where she was responsible for the build out and migration of Nextel’s Radio Frequency Engineering System Wizard for all site locations. She held managerial responsibilities for Nextel’s Provisioning and Inventory (OSS) system TBS and the Network Capacity system EPIC. Prior to Sprint Nextel, Kathy worked for MCI, Net2000 and Network Access Solutions in senior manager roles supporting multi-million dollar projects to enable integration management solutions, which include customer lead systems to order and inventory systems into financial and billing systems.

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