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Tuesday, October 18th, 2011
4:00-7:00pm |
Registration
Essex Ballroom Foyer, Third Floor |
5:30-7:00pm |
Welcome Reception
Staffordshire, Third Floor |
Wednesday, October 19th, 2011
7:00am-5:00pm |
Registration/Information Desk
Essex Ballroom Foyer, Third Floor |
7:00-8:15am |
Customer Connect Breakfast
Essex Center/South Ballroom, Third Floor |
8:30am-12:30pm |
Welcome, Opening Remarks and
Company Update
Patrick D. Quirk, President and CEO
Emptoris, Inc.
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Anglo American Customer Keynote
Susan Lasecki-Coiro, Head of Global Supply Chain Strategy and Performance, Anglo American
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Customer Connect Break
America Ballroom Foyer, Fourth Floor |
Executive Panel Discussion
Kevin McCafferty, Chief Procurement Officer
Qantas Airways
Ken Gottesman, Vice President, Procurement Services
Time Warner
Phillip Duncan, Chief Procurement Officer
Novartis
Jon Good, Director of Solutions and Risk
Management (SRM), Hewlett-Packard
Moderated by: Craig Doud, Vice President, Customer Loyalty, Emptoris, Inc.
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Keynote Address
Tom Davenport, President's Chair in Information Technology and Management, Babson College
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"What's Behind the Curtain"
Terrence Curley, Senior Vice President of Development and Product Operations, Emptoris, Inc.
Greg Iaquinto, Director of Product Management, Emptoris, Inc.
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12:30-1:30pm |
'Birds of a Feather' Networking Lunch
Essex Center/South Ballroom, Third Floor |
| 1:45 -2:35 pm |
Strategic Sourcing Product Update
St. George A/B, Third Floor
Jeff Robbins, Sr. Director, Product Management
Emptoris, Inc.
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Contract Management Product Update
America Ballroom North, Fourth Floor
Lalitha Balasubramhanya, Director, Product Management
Emptoris, Inc.
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Telecom Expense Management Product Update
Essex Ballroom,
North West,
Third Floor
Hector Nevarez, VP TEM Product Management
Rivermine
Emptoris, Inc.
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Spend Analysis Product Update
St. George C/D,
Third Floor
Bill DeMartino, Director of Supply Management Solutions
Emptoris Inc.
Vijay Chougule, Associate Product Manager
Emptoris Inc.
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Services Procurement
Product Update
Parliament/Adams,7th Floor
Aditya Burman, Product Manager, Emptoris Inc.
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| 2:35-3:20pm |
“Tackling the Bottlenecks in Your Enterprise”
How Technology and Consulting Services Can Help
Optimize Your Process – Cardinal Health Customer Story
America Ballroom North, Fourth Floor
Patrick Eckhert, Director, Indirect Procurement
Cardinal Health
David Perla, Co-CEO, Pangea3
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"Emptoris Request and Program Management"
Linking Applications and Business Processes Together,
and Managing the Lifecycle
of Major Category Initiatives,
Projects and Requests
Essex Ballroom, North West, Third Floor
Greg Iaquinto, Director of Product Management
Emptoris, Inc.
Walter Krupinski, Product Manager
Emptoris, Inc.
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“Emptoris Supplier
Lifecycle Management 101”
Introduction to Emptoris Supplier
Lifecycle Management
St. George A/B,
Third Floor
Bill DeMartino, Director of Supply Management Solutions
Emptoris Inc.
Heiko Schwarz, Director of Sales, Supplier Lifecycle Management
Emptoris, Inc.
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Business Case for Services Procurement
St. George C/D,
Third Floor
Jim Holbel, Practice Executive Services Procurement
Emptoris, Inc.
Sue Ann Leone, Senior Vice President, Business Development
ZeroChaos |
Rivermine Clarity
Boot Camp
Parliament/Adams,7th Floor
Kathy Dunaye Smith, Director, TEM Product Management
Emptoris, Inc.
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3:20-3:50pm |
Customer Connect Break
America Ballroom Foyer, Fourth Floor |
| 3:50-4:40pm |
"Emptoris Supplier Data
Management 101”
Introduction To Emptoris
Supplier Data Management
Essex Ballroom, North West, Third Floor
Greg Iaquinto, Director of Product Management
Emptoris, Inc.
Walter Krupinski, Product Manager
Emptoris, Inc.
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“It’s All in the Contract”
How Regulatory Reform Impacts You
– Blue Care Network of Michigan Customer Story
St. George C/D, Third Floor
Cathleen McPhail, Director of Provider Network Contracting
Blue Care Network of Michigan
Jill Torok, Manager – Provider Affiliation
Blue Care Network of Michigan
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“Getting a Grip on Exploding Enterprise
Mobility Costs” – How to Manage the Exploding Rate
of Corporate Devices
– Fannie Mae Customer Story
St. George A/B, Third Floor
Maurice Greene, Sr. Project Analyst, Fannie Mae
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Building the Case for Better Management
of Your External Relationships
America Ballroom North, Fourth Floor
Brian K. Umbenhauer, Principal, Supply Chain and Operations
Deloitte Consulting LLP
Heiko Schwarz, Director of Sales, Supplier Lifecycle Management
Emptoris, Inc.
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Emptoris Suite Reporting Boot Camp
Parliament/Adams,7th Floor
Bob Jamison, Senior Director
Product Management, Emptoris, Inc.
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4:45-6:45pm |
Free Time –
Check your email, shop, meet a friend, get some fresh air! |
6:45-7:30pm |
Customer Appreciation Reception
Please join Emptoris employees and our Partners as we celebrate you, our valued customers!
America Ballroom Foyer, Fourth Floor |
7:30-9:30pm |
Customer Appreciation Dinner and Show
Sponsored by Deloitte
You won't want to miss tonight's entertainment!
America Ballroom, Fourth Floor |
Thursday, October 20th, 2011
7:00am-3:30pm |
Registration/Information Desk
Essex Ballroom Foyer, Third Floor |
7:00-8:15am |
Customer Connect Breakfast
Essex Center/South Ballroom, Third Floor |
8:30-9:45am |
ABB Customer Keynote
Oliver Lawrenz, Group Vice President, SCM Technologies and Processes, ABB |
Platinum Sponsor Keynote - Deloitte Consulting
Brian K. Umbenhauer, Principal, Supply Chain and Operations,
Deloitte Consulting LLP
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9:50-10:20am |
Customer Connect Break
America Ballroom Foyer, Fourth Floor |
| 10:25-11:10am |
“Sustainable Supplier and Risk Management"
– Siemens Customer Story
St. George A/B, Third Floor
Michael Villwock, Vice President Procurement Systems and Tools
Siemens AG
Martin Berr-Sorokin, SVP, GM Supplier Lifecycle Management
Emptoris, Inc.
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"Contract Management Best Practices"
Getting the Value from ECM – Panel Discussion
America Ballroom North, Fourth Floor
Bridget Bilodeau, Contracting Program Manager,
GE Healthcare
Martyn Hilton,
Contract Management and eSourcing Systems
Nortel
Leslie Morgan,
Contract Compliance,
McKesson
Brian K. Umbenhauer, Principal, Supply Chain and Operations
Deloitte Consulting LLP
Moderated by: Lloyd Alexander, Strategic Solutions Director - ECM
Emptoris Inc.
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"Delivering Value through and Integrated
Suite with Pro-active Compliance"
– Anglo American Customer Story
St. George C/D, Third Floor
Paula Jackson, Supply Chain IM Manager
Anglo American
Jessie Nadar, Logistics Build and Run Manager
Anglo American
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Business Case For Telecom
Expense Management - Customer Panel
Essex Ballroom, North West, Third Floor
Rocky Perkins, Sr. Manager Communications Engineering
Norfolk Southern Corporation
Maurice Greene, Sr. Project Analyst
Fannie Mae
Kristina Ross, Director, Global Telecommunications Services
Boeing
Moderated by: Hector Nevarez, VP TEM Product Management
Rivermine
Emptoris, Inc.
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Qualification Boot Camp
Parliament/Adams,7th Floor
Heiko Schwarz, Director of Sales, Supplier Lifecycle Management
Emptoris, Inc.
Jeff Robbins, Sr. Director, Product Management
Emptoris, Inc.
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| 11:15am-12:00noon |
"How Mobility Transforms Enterprise Productivity
and Delivers a Goldmine of Savings"
– Boeing Customer Story
St. George A/B, Third Floor
Kristina Ross, Partner Management Specialist
The Boeing Company
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Strategic Sourcing Best Practices:
Accelerating User Adoption – Panel Discussion
St. George C/D, Third Floor
Robert Bowen, Global e-Sourcing Coordinator, Alcatel-Lucent
Arnold Bynum, Project Manager-eSourcing, Abbott
David Lane, Sourcing Director, Rent-A-Center
Saurabh Mehta, Senior Manager, Process & Technology
Time Warner
Moderated by: Sean Correll, Senior Director Consulting Services
Emptoris, Inc.
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Performance Benchmark of Best Practices
in Strategic Supply Management
America Ballroom North, Fourth Floor
Craig Doud, Vice President, Customer Loyalty
Emptoris, Inc.
Jennifer Cantino, Customer Loyalty Manager
Emptoris, Inc.
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Business Case for Enterprise
Contract Management
Essex Ballroom, North West, Third Floor
Zach Barber, Manager, Knowledge Management
Cardinal Health
Scott Mars, Solutions Consultant
Emptoris, Inc.
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Supplier and External-party Evaluation and
Development Boot Camp
Parliament/Adams, 7th Floor
Heiko Schwarz, Director of Sales, Supplier Lifecycle Management
Emptoris, Inc.
Jeff Robbins, Sr. Director, Product Management, Emptoris, Inc.
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12:00-1:00pm |
Customer Connect Lunch
Essex Center/South Ballroom, Third Floor |
| 1:05-1:55pm |
“Driving Significant Cost Savings by
Leveraging Powerful Telecom Expense
Management Strategies”
– Sodexo USA Customer Story
St. George A/B, Third Floor
Rob Ingalls, Senior Manager of Telecommunications, Sodexo USA
Maryann Wiertel, Wiertel & Associates
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“ROSMA® — Measuring and Communicating
the Return on Supply Management Assets"
St. George C/D, Third Floor
Marc Hochman, Vice President & Partner
A.T. Kearney Procurement & Analytic Solutions
Craig Doud, Vice President, Customer Loyalty
Emptoris, Inc.
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Business Case for Strategic Sourcing
of the Sacred Categories
America Ballroom North, Fourth Floor
Wayne Evans, Head of Procurement Americas, DHL
Richard Breese, Senior Managing Consultant
Consulting Services, Emptoris, Inc. |
“Rolling out and Expanding Services
Procurement Programs to Continually
Drive Value” – Best Practices on
Successfully Expanding Services
Procurement Programs into Multiple
Categories and Countries
– Hewlett-Packard Customer Story
Essex Ballroom, North West, Third Floor
John Wallace, Solutions and Risk Mitigation
Hewlett-Packard Global Procurement
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Expediting Signatures and Managing
Commitments Post Contract Execution
Parliament/Adams, 7th Floor
Lalitha Balasubramhanya, Director, Product Management
Emptoris, Inc.
Oliver Sabitsana, Senior Manager, Services
Emptoris, Inc.
Nina Yuan, Senior Manager, Technical Services
Emptoris, Inc.
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2:00-2:50pm |
American Express Customer
Keynote
Robin B. Shahani, Senior Vice President, Global Business Services
and Chief Procurement Officer, American Express Company
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Customer
Award Ceremony
Mark Logan, COO
Emptoris, Inc.
Craig Doud, Vice President, Customer Loyalty
Emptoris, Inc.
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2:50-3:30pm |
Closing Cocktail Reception
America Ballroom Foyer |
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| Intelligence |
| Decision |
| Value |
| Building a Business Case |
| Master Classes |
Emptoris Contract Management |
Supplier Lifecycle Management |
Emptoris Sourcing |
Services Procurement |
Spend Analysis |
Emptoris Suite |
Rivermine Telecom Expense Management |
| Intelligence |
| Decision |
| Value |
| Building a Business Case |
| Master Classes |
Emptoris Contract Management |
Supplier Lifecycle Management |
Emptoris Sourcing |
Services Procurement |
Spend Analysis |
Emptoris Suite |
Rivermine Telecom Expense Management |
| Intelligence |
| Decision |
| Value |
| Building a Business Case |
| Master Classes |
Emptoris Contract Management |
Supplier Lifecycle Management |
Emptoris Sourcing |
Services Procurement |
Spend Analysis |
Emptoris Suite |
Rivermine Telecom Expense Management |
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