Customer Support
Emptoris Connect Login
Welcome to Emptoris Connect, the new secure customer portal. Please login below to enter a support request, search our knowledgebase, which includes FAQ’s, Product Documents, Best Practices and Training Materials and to view our blog.
To request an Emptoris Connect profile please send an email with your name and company name to support@emptoris.com.
Support Options
Product and technical assistance you can rely on.
Our services do not end with implementation. As you use Emptoris, you can rely on full product and technical support from Emptoris. Our support staff is easily accessible by phone, and can provide comprehensive product and technical assistance, including support for in-house optimization of workflow and front-end design.
Worldwide, language specific local access telephone numbers:
In addition to allowing you to use local access numbers from locations around the world, these numbers will directly connect you to language-specific support engineers speaking the following languages:
| - Australia - Toll free |
|
1 800 049715 |
| - Brazil - Toll free |
|
0800 761 1583 |
| - Chile - Toll free |
|
1230-020-0083
|
| - China/Taiwan - Toll free |
|
00 800 8888 3030 |
| - Chinese |
|
+852 30114576 |
| - English |
|
+1 212 444 0140 |
| - French |
|
+33 157323112 |
| - German |
|
+49 6951709188 |
| - Italian |
|
+39 0269682957 |
| - Japanese |
|
+81 357676015 |
| - Portuguese |
|
+351 214159395 |
| - Russian |
|
+44 2030241427 |
| - South Africa - Toll Free |
|
0800 202 873 |
| - Spanish |
|
+34 912754317 |
| - United Kingdom - Toll Free |
|
0 800 028 6347 |
| - US & Canada - Toll free |
|
+1 888 791 3069 |
Additional Support Options
- eMail to support@emptoris.com.
- Current Rivermine Wireline Customers, contact support at support@rivermine.com or call 703-995-6100.
- Current Rivermine Wireless Device Management Customers, please call 502-412-8040 and
select option "4".